FAQs
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The le blanc collection sizing is similar to most bridal and european collections. We advise you always take your measurements prior to ordering and reachout to us directly for any size related questions. One of our team members would be happy to advise on which size is best for you as well as assist with placing orders for any additional sizes not listed on our site. As a general rule we always advise when in between sizes to size up allowing room for professional alterations.
Sizing varies slightly per piece but is based on the below measurements.
XS-
Bust 82cm
Waist 62cm
Hips 88cm
S-
Bust 86cm
Waist 66cm
Hips 92cm
M-
Bust 90cm
Waist 70cm
Hips 96cm
L-
Bust 94cm
Waist 74cm
Hips 100cm
XL-
Bust 98cm
Waist 78cm
Hips 104cm
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At this time we are unable to accept returns on made to order items and only offer exchanges that fall in our exchange terms and conditions. To ensure you are happy with your purchase we ask that you please see our dress sizing and e-mail orders@evamarcus.com with your sizing questions so we can advise based on your measurements. We always suggest sizing up allowing for professional alterations for the perfect fit. Additionally, you are invited to attend one of our trunk shows where we can take your measurements and have samples available to try on.
If you wish to do a one time exchange please email returns@evamarcus.com within 5 days of receiving your item. We will provide shipping instructions and must receive your item within 10 days of the date your item arrived. We are not responsible for packages and advise you to only ship using an insured carrier with tracking. Please note we reserve the right to not accept any items not returned in the same condition they were originally sent. All items must be returned in original packaging and unworn. Once your return is approved, your new item will go into production.
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While we are not exclusively bridal, many brides choose our gowns and suits for their wedding and bridal events. With most bridal attire as well as the le blanc collection, we advise you to get items professionally altered to fit you perfectly. If you are unsure where to go for this, please email us with your order number and desired location and we are happy to send a list of prefered specialist in your chosen location.
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If you are ordering for your upcoming wedding please contact us at directly at orders@evamarcus.com with your event date and order number.
Our team will guide you through taking your measurements for the best size option and will be sure you receive your purchase with enough time for any additional alterations to be made.
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With your made to order item, we are happy to provide second day, insured trackable worldwide shipping for a flat rate of $30. Your item may take between 4 - 8 weeks to produce after processed. If you need your item sooner please email us directly so we may accommodate. Orders ship via FedEx with tracking info sent to you at time of shipping.
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We are coming to a city by you!
Our team will be holding trunk shows in both the US as well as Europe from spring 2024 - spring 2025. Please follow us on social media for dates and locations, and sign up for emails about upcoming events. You are also always encouraged to email us at orders@evamarcus.com with questions and requests.
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To ensure your Eva Marcus garment maintains its exquisite quality, please follow the care instructions below:
Professional Dry Cleaning:
We highly recommend entrusting the care of your Eva Marcus silk gown or suit to professional dry cleaners.
Choose dry cleaners that specialize in eco-friendly practices, utilizing gentle cleaning methods and avoiding the use of harsh chemicals.
Inform the dry cleaner about the delicate nature of silk and any specific care requirements mentioned on the garment's label.
Handling and Storage:
When handling your Eva Marcus silk garment, ensure your hands are clean and free from lotions, oils, or jewelry that could snag or damage the fabric.
Store your silk garment in a cool, dry place away from direct sunlight to prevent fading.
Avoid hanging silk garments on sharp hooks or rough surfaces that could cause pulls or tears.
Consider using a breathable garment bag or wrapping the garment in acid-free tissue paper to protect it from dust and potential damage.
Steaming and Ironing:
To remove wrinkles from your Eva Marcus silk garment, we recommend using a professional steamer or the steam setting on your iron.
Ensure that the iron is set to a low heat or silk-specific setting.
Always iron the garment on the reverse side or use a pressing cloth to prevent direct contact between the iron and the silk fabric.
Avoid applying excessive pressure or prolonged ironing in one area, as it may leave permanent marks on the silk.